Q. How do you decide which cases to accept?

A. We have a three-part screening process. All calls are screened first over the telephone in a conversation between the caller and an attorney. A brief telephone conversation enables us to determine if your case is one we may be able to accept. if the case is a non-medical malpractice case, we then meet with the client and usually know after the first meeting if the case is appropriate for our office. In medical malpractice cases, the second stage is to obtain medical records and review them in-house. If we believe that the case may have merit, we have the records reviewed by an appropriate medical professional. If the medical expert agrees with our in-house assessment, then we accept the case.

Q. Will your services cost me anything?

A. There is never any charge to you on medical malpractice and personal injury cases unless we win or settle your case.

Q. If you win or settle my case, how will I know how much the attorneys fee will be?

A. On all personal injury cases, the law firm and client sign a written fee agreement, written in plain English, describing the percentage of any recovery that the law firm will earn. For Massachusetts medical malpractice cases, the attorneys fees are governed by statute.

Q. How long will my case take?

A. Most cases are resolved within three years. In many instances, we have been successful in considerably less time.

Q. How will I know what is happening with my case?

A. We routinely send our clients copies of important documents and we periodically update them on developments by telephone or in person. Inquiries from our clients are always welcome.

Q. Will my case have to go to trial?

A. As a result of our careful case selection and thorough preparation, most of our cases settle before trial. we are always ready to take any case that we accept to trial if the insurance company will not offer a fair settlement.

Q. Do you accept cases outside of Massachusetts?

A. Yes. If the case involves catastrophic injuries, we are able to take cases from any state..