My client was purchasing supplies in a well-known hardware chain store. While he was searching the shelves, a heavy shop vacuum cleaner that had been piled too high, fell on his head, knocking him unconscious. He suffered a closed head injury which has left him with memory and cognitive loss as well as struggles with occasional disorientation and depression. Investigation has disclosed that the hardware chain in question is known to have problems with falling merchandise due to their careless stocking practices which place space-saving economy over customer safety.
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